{"id":4614,"date":"2026-08-12T14:48:15","date_gmt":"2026-08-12T12:48:15","guid":{"rendered":"https:\/\/ellistat.com\/?post_type=guide-dutilisateur&#038;p=4614"},"modified":"2026-08-12T14:53:08","modified_gmt":"2026-08-12T12:53:08","slug":"return-tracking-form","status":"publish","type":"guide-dutilisateur","link":"https:\/\/ellistat.com\/en\/guide-dutilisateur\/carte-de-suivi-des-retours\/","title":{"rendered":"Return Tracking Card"},"content":{"rendered":"<p class=\"wp-block-paragraph\">This page takes the analysis a step further: it breaks Nevada down into&nbsp;<strong>zones<\/strong>&nbsp;and presents the results in the form of&nbsp;<strong>control charts<\/strong>, to detect deterioration before it becomes visible in the cumulative data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The tracking maps provided by <a href=\"https:\/\/ellistat.com\/en\/data-analysis-solutions\/\" data-type=\"page\" data-id=\"905\">Ellistat Data Analysis<\/a> are an indispensable tool for tracking progress in reliability, as well as production incidents, product comparisons, and more\u2026<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"964\" height=\"510\" src=\"https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite.png\" alt=\"\" class=\"wp-image-4618\" srcset=\"https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite.png 964w, https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite-300x159.png 300w, https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite-768x406.png 768w, https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite-18x10.png 18w\" sizes=\"auto, (max-width: 964px) 100vw, 964px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Tracking Methods<\/strong>&nbsp;:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Diagonal Tracking (Lifespan)<\/strong>&nbsp;: tracks products of the same age. Answers the question, \u00abHas aging changed?\u00bb; ;<\/li>\n\n\n\n<li><strong>Tracking by Column (Seasonality of Returns)<\/strong>&nbsp;: Describes what happens during the same calendar period. Answers the question, \u00abDid anything happen that month?\u00bb; ;<\/li>\n\n\n\n<li><strong>Line-by-Line Tracking<\/strong>&nbsp;: Tracks each sales period separately. Answers the question, \u00abIs this batch different?\u00bb If you use the production date as a reference, you can track production quality!<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 These three readings do not detect the same problems. A material defect in a batch is visible&nbsp;<strong>online<\/strong>. A harsh winter is evident&nbsp;<strong>in columns<\/strong>. Accelerated wear is evident&nbsp;<strong>diagonally<\/strong>. Looking at all three helps us avoid attributing to age what is actually a matter of the calendar.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Settings:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Elementary Period<\/strong>&nbsp;(days or months): the unit used to group sales and calculate product lifespan; ;<\/li>\n\n\n\n<li><strong>Elementary Zone<\/strong>&nbsp;and&nbsp;<strong>elementary range<\/strong>&nbsp;: dividing Nevada into staggered sections that are used to construct the map; ;<\/li>\n\n\n\n<li><strong>Window (time period)<\/strong>&nbsp;and&nbsp;<strong>number of periods<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Available maps:<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"964\" height=\"522\" src=\"https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour.png\" alt=\"\" class=\"wp-image-4619\" srcset=\"https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour.png 964w, https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-300x162.png 300w, https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-768x416.png 768w, https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-18x10.png 18w\" sizes=\"auto, (max-width: 964px) 100vw, 964px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td><strong>Map<\/strong><\/td><td><strong>What she follows<\/strong><\/td><\/tr><\/thead><tbody><tr><td><strong>Return Rate<\/strong><\/td><td>The observed proportion, along with its target&nbsp;<strong>1 \u2212 expected reliability<\/strong>&nbsp;and its lower bound.<\/td><\/tr><tr><td><strong>Changes in \u03b2<\/strong><\/td><td>The shape parameter, zone by zone. A shifting \u03b2 indicates a change in&nbsp;<strong>diet<\/strong>&nbsp;failure.<\/td><\/tr><tr><td><strong>Reliability by Region<\/strong><\/td><td>Estimated reliability for each zone.<\/td><\/tr><tr><td><strong>Empirical probability density function<\/strong><\/td><td>The observed pattern of lifespans.<\/td><\/tr><tr><td><strong>Nevada Analysis<\/strong>&nbsp;and&nbsp;<strong>Rebuilding Nevada<\/strong><\/td><td>The triangle reconstructed based on your dates.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The input accepts&nbsp;<strong>Sales \/ Return Dates<\/strong>, or the&nbsp;<strong>Production \/ Sale \/ Return Dates<\/strong>. This second form reconstructs&nbsp;<strong>two<\/strong>&nbsp;Nevada: one for production, one for sales  for&nbsp;<strong>distinguish between aging in storage and aging in service<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 This distinction is particularly important for slow-moving products: a product that ages in the warehouse and one that ages at the customer\u2019s location require different actions. Without production dates, the two situations are often confused.<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f Ellistat reports the&nbsp;<strong>number of errors (returns &lt; sales)<\/strong>&nbsp;: cases where the return date precedes the sale date. These are data entry errors that must be corrected, not ignored, because they distort the product lifespans.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">The maps require a minimum amount of data: \u00abNo zones with at least 3 outliers\u00bb indicates that no \u03b2 can be estimated for the selected grid. Expand the zones.<\/p>","protected":false},"featured_media":0,"menu_order":70,"template":"","meta":{"_acf_changed":true},"menu-guide-dutilisateur":[36],"class_list":["post-4614","guide-dutilisateur","type-guide-dutilisateur","status-publish","hentry","menu-guide-dutilisateur-9-fiabilite"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Carte de suivi des retours - Ellistat<\/title>\n<meta name=\"description\" content=\"D\u00e9tectez une d\u00e9gradation de fiabilit\u00e9 avant qu&#039;elle soit visible sur les cumuls : cartes par diagonale, colonne ou ligne, \u00e9volution du \u03b2, Nevada de production.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ellistat.com\/en\/users-guide\/return-tracking-form\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Carte de suivi des retours - Ellistat\" \/>\n<meta property=\"og:description\" content=\"D\u00e9tectez une d\u00e9gradation de fiabilit\u00e9 avant qu&#039;elle soit visible sur les cumuls : cartes par diagonale, colonne ou ligne, \u00e9volution du \u03b2, Nevada de production.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ellistat.com\/en\/users-guide\/return-tracking-form\/\" \/>\n<meta property=\"og:site_name\" content=\"Ellistat\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-12T12:53:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite.png\" \/>\n\t<meta property=\"og:image:width\" content=\"964\" \/>\n\t<meta property=\"og:image:height\" content=\"510\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ellistat.com\\\/guide-dutilisateur\\\/carte-de-suivi-des-retours\\\/\",\"url\":\"https:\\\/\\\/ellistat.com\\\/guide-dutilisateur\\\/carte-de-suivi-des-retours\\\/\",\"name\":\"Carte de suivi des retours - Ellistat\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ellistat.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ellistat.com\\\/guide-dutilisateur\\\/carte-de-suivi-des-retours\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ellistat.com\\\/guide-dutilisateur\\\/carte-de-suivi-des-retours\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ellistat.com\\\/wp-content\\\/uploads\\\/suivi-retour-fiabilite.png\",\"datePublished\":\"2026-08-12T12:48:15+00:00\",\"dateModified\":\"2026-08-12T12:53:08+00:00\",\"description\":\"D\u00e9tectez une d\u00e9gradation de fiabilit\u00e9 avant qu'elle soit visible sur les cumuls : cartes par diagonale, colonne ou ligne, \u00e9volution du \u03b2, Nevada de production.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ellistat.com\\\/guide-dutilisateur\\\/carte-de-suivi-des-retours\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ellistat.com\\\/guide-dutilisateur\\\/carte-de-suivi-des-retours\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/ellistat.com\\\/guide-dutilisateur\\\/carte-de-suivi-des-retours\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ellistat.com\\\/wp-content\\\/uploads\\\/suivi-retour-fiabilite.png\",\"contentUrl\":\"https:\\\/\\\/ellistat.com\\\/wp-content\\\/uploads\\\/suivi-retour-fiabilite.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ellistat.com\\\/guide-dutilisateur\\\/carte-de-suivi-des-retours\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/ellistat.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Carte de suivi des retours\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ellistat.com\\\/#website\",\"url\":\"https:\\\/\\\/ellistat.com\\\/\",\"name\":\"Ellistat\",\"description\":\"La suite qualit\u00e9 de l&#039;industrie m\u00e9canique\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ellistat.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return Tracking Card - Ellistat","description":"Detect a decline in reliability before it becomes apparent in the cumulative statistics: charts by diagonal, column, or row; changes in \u03b2; production Nevada.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ellistat.com\/en\/users-guide\/return-tracking-form\/","og_locale":"en_US","og_type":"article","og_title":"Carte de suivi des retours - Ellistat","og_description":"D\u00e9tectez une d\u00e9gradation de fiabilit\u00e9 avant qu'elle soit visible sur les cumuls : cartes par diagonale, colonne ou ligne, \u00e9volution du \u03b2, Nevada de production.","og_url":"https:\/\/ellistat.com\/en\/users-guide\/return-tracking-form\/","og_site_name":"Ellistat","article_modified_time":"2026-08-12T12:53:08+00:00","og_image":[{"width":964,"height":510,"url":"https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ellistat.com\/guide-dutilisateur\/carte-de-suivi-des-retours\/","url":"https:\/\/ellistat.com\/guide-dutilisateur\/carte-de-suivi-des-retours\/","name":"Return Tracking Card - Ellistat","isPartOf":{"@id":"https:\/\/ellistat.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ellistat.com\/guide-dutilisateur\/carte-de-suivi-des-retours\/#primaryimage"},"image":{"@id":"https:\/\/ellistat.com\/guide-dutilisateur\/carte-de-suivi-des-retours\/#primaryimage"},"thumbnailUrl":"https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite.png","datePublished":"2026-08-12T12:48:15+00:00","dateModified":"2026-08-12T12:53:08+00:00","description":"Detect a decline in reliability before it becomes apparent in the cumulative statistics: charts by diagonal, column, or row; changes in \u03b2; production Nevada.","breadcrumb":{"@id":"https:\/\/ellistat.com\/guide-dutilisateur\/carte-de-suivi-des-retours\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ellistat.com\/guide-dutilisateur\/carte-de-suivi-des-retours\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ellistat.com\/guide-dutilisateur\/carte-de-suivi-des-retours\/#primaryimage","url":"https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite.png","contentUrl":"https:\/\/ellistat.com\/wp-content\/uploads\/suivi-retour-fiabilite.png"},{"@type":"BreadcrumbList","@id":"https:\/\/ellistat.com\/guide-dutilisateur\/carte-de-suivi-des-retours\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/ellistat.com\/"},{"@type":"ListItem","position":2,"name":"Carte de suivi des retours"}]},{"@type":"WebSite","@id":"https:\/\/ellistat.com\/#website","url":"https:\/\/ellistat.com\/","name":"Ellistat","description":"The quality suite for the mechanical engineering industry","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ellistat.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/ellistat.com\/en\/wp-json\/wp\/v2\/guide-dutilisateur\/4614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ellistat.com\/en\/wp-json\/wp\/v2\/guide-dutilisateur"}],"about":[{"href":"https:\/\/ellistat.com\/en\/wp-json\/wp\/v2\/types\/guide-dutilisateur"}],"wp:attachment":[{"href":"https:\/\/ellistat.com\/en\/wp-json\/wp\/v2\/media?parent=4614"}],"wp:term":[{"taxonomy":"menu-guide-dutilisateur","embeddable":true,"href":"https:\/\/ellistat.com\/en\/wp-json\/wp\/v2\/menu-guide-dutilisateur?post=4614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}